What Is Process Innovation?
I take a process innovation approach to solving problems. Process innovation introduces new methods, strategies, and systems to improve business operations and people management. It's focused on increasing effectiveness, generating creativity and empathy, and meeting people where they are (like design thinking).
My work starts by analyzing your current state and identifying common patterns and areas for growth -- so that we can design solutions which optimize resources, empower and elevate your employees, and improve how things gets done.
My Services
Enhancing Organizational and People Operations
Diagnosing and improving process workflows, and creating solutions to improve how work gets done.
Project examples:
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Training and designing materials for a non-profit leadership team on how to lead more effective staff meetings, implement the right digital communications tools for the team, and create accountability checks.
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Fixing workflow challenges and creating playbooks to address: new employee onboarding, escalating risks and issues, and other day-to-day operational processes.
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Refining job descriptions to create clarity and improve performance.
Leading Projects and Driving Change
Taking work off your plate by managing projects and change strategy; executing strategic plans; facilitating meetings and follow-up; directing grantwriting; and increasing stakeholder support.
Project examples:
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Defining new business goals and creating bite-sized action steps for a business owner.
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Delivering business development and communications plans to help a travel company grow their business.
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Designing and facilitating planning workshops for a philanthropic foundation's advisory committee.
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Managing grant research and proposal writing for a non-profit.
Developing Leaders and Teams
Serving as your advisor and trainer, I provide essential management skills and habits to help mid- and senior-level managers excel in their roles.
Project examples:
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Advising a business owner on strategic partnerships and client communications for greater ROI.
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Designing and facilitating workshops to establish core team values and operationalize them.
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Helping a business owner increase productivity through strategic time management and digital tools.
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Being an accountability partner to keep clients focused on their goals and outcomes.