What Is Process Innovation?
I take a process innovation approach to solving problems. Process innovation introduces new methods, strategies, and systems to improve business operations and people management. It's focused on increasing effectiveness, generating creativity and empathy, and meeting people where they are (like design thinking).
My work starts by analyzing your current state and identifying common patterns and areas for growth -- so that we can design solutions which optimize resources, empower and elevate your employees, and improve how things gets done.
My Services
Enhancing People Operations & Effectiveness
Crafting practical solutions that simplify people and technical operations and elevate organizational performance.
Project examples:
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Training and designing materials for a non-profit leadership team on how to lead more effective staff meetings, implement the right digital communications tools for the team, and create accountability checks.
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Fixing workflow challenges and creating playbooks to address: new employee onboarding, escalating risks and issues, and other day-to-day operational processes.
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Refining job descriptions to create clarity and improve performance.
Leading Projects & Driving Strategic Change
Delivering hands-on project management, change management execution, and stakeholder engagement to achieve your goals and lighten your load.
Project examples:
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Defining new business goals and creating bite-sized action steps.
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Delivering business development and communications plans to help a travel company grow their business.
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Facilitating planning workshops for a foundation's advisory committee.
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Managing grant research and proposal writing for a non-profit.
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Conducting landscape research and providing actionable insights.
Developing Leaders, Managers & Teams
Serving as your advisor and trainer, I provide essential management skills and habits to help mid- and senior-level managers excel in their roles.
Project examples:
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Advising a business owner on strategic partnerships and client communications for greater ROI.
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Designing and facilitating workshops to establish core team values and operationalize them.
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Helping a business owner increase productivity through strategic time management and digital tools.
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Being an accountability partner to keep clients focused on their goals and outcomes.